10K Limited (hereinafter “10K Limited “) will accept returned goods only when prior authorisation for such return has been obtained. Returns for credit must be in accordance with RMA procedures as established by 10K Limited . Restocking charges of 15% plus any handling or replacing costs will be deducted.

10K Limited , NOT BEING THE MANUFACTURER OF THE GOODS, OR ANY PART, MAKES NO REPRESENTATIONS OR WARRANTY, EITHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER, INCLUDING. WITHOUT LIMITATION, THE DESIGN OR CONDITION OF THE GOODS, ITS MERCHANTABILITY, DURABILITY, SUITABILITY, OR ITS FITNESS FOR ANY PARTICULAR PURPOSE, THE QUALITY OF THE MATERIAL, OR WORKMANSHIP OF THE GOODS, OR THE CONFORMITY OF THE GOODS TO THE PROVISIONS AND SPECIFICATIONS OF ANY PURCHASE ORDER RELATING THERETO, AND 10K Limited HEREBY DISCLAIMS ANY SUCH REPRESENTATION OR WARRANTY (WHICH DISCLAIMER PURCHASER HEREBY ACKNOWLEDGES) WITHOUT LIMITING THE GENERALITY OF THE FOREGOING. 10K Limited WHETHER OR NOT DISCOVERABLE BY PURCHASER) IN THE GOODS OR FOR ANY DIRECT OR INDIRECT DAMAGE TO PERSONS OR PROPERTY RESULTING THEREFROM, OR FROM PURCHASER’S LOSS OF USE OF THE GOODS OR FOR ANY INTERRUPTION IN PURCHASER’S BUSINESSES CAUSED BY PURCHASER’S INABILITY TO USE THE GOODS FOR ANY REASON

WHATSOEVER. NOTWITHSTANDING THE FOREGOING, 10K Limited agrees to assist the Purchaser in the event the Goods are deemed to be defective, including, at 10K Limited sole discretion, repairing or replacing the materials and/or workmanship during the relevant warranty period, providing that, this clause shall in no way be deemed to be an admission or acceptance of liability by 10K Limited with respect to the design or condition of the Goods.

Any dispute, claim, question, or disagreement arising from or relating to use of 10K Limited or any of its products and services shall be finally settled by arbitration administered in accordance with the laws of England and Wales. English  law shall apply to each and every agreement between 10K Limited and Purchaser. The Vienna Sales Conditions shall be explicitly excluded.  The binding arbitration for any legal proceedings arising from or connected with this Agreement shall be exclusively in Sunderland County Court, and no party shall have the right to challenge the venue based upon forum non conveniens or otherwise. The parties expressly consent to the jurisdiction of the Sunderland County Court and the laws of England and Wales.